Legal
Privacy Policy
1. Who we are
Base7 Studio ("we", "us", "our") is a web design and development studio based in Collingwood, Ontario, Canada. We build websites for businesses worldwide. You can reach us at hello@base7studio.com.
2. Information we collect
When you use our website or place an order, we may collect:
- Contact details — your name, email address, phone number, and business name, provided when you fill out the order form.
- Project information — details about your project, style preferences, and any files you upload (logos, photos, brand documents).
- Payment information — processed securely by Stripe. We never see or store your full card details.
- Usage data — basic analytics such as pages visited and referring URLs, collected via Google Analytics if enabled.
3. How we use your information
We use the information we collect to:
- Deliver the services you have purchased
- Communicate with you about your project
- Send your Stripe payment receipt
- Store your uploaded assets in a private Google Drive folder shared only with you and our team
- Improve our website and services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Third-party services
We use the following trusted third parties to operate our service:
- Stripe — payment processing. Subject to Stripe's Privacy Policy.
- Google Drive — secure file storage for project assets. Subject to Google's Privacy Policy.
- Netlify — website hosting and serverless functions.
5. Data retention
We retain your contact and project information for as long as necessary to deliver your project and for a reasonable period afterward in case of follow-up questions. You may request deletion of your data at any time by emailing us.
6. Your rights
Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise any of these rights, contact us at hello@base7studio.com and we will respond within 30 days.
7. Cookies
Our website may use essential cookies for functionality. We do not use advertising or tracking cookies. If we add analytics in future, we will update this policy.
8. Changes to this policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance of the updated policy.
9. Contact
Questions about privacy? Email us at hello@base7studio.com or write to us at 11 Ronell Crescent, Collingwood, ON L9Y 4J6, Canada.